We required a system with all transaction points in a central database and a service provider that would respond to our needs. eCellar is the most comprehensive system on the market. It's been a great fit.— Wendy Brooks, Pride Mountain Vineyards
Administrative Control Panel
The easy-to-use dashboard at the heart of eCellar. Stay in control of DTC sales from anywhere, anytime.
| Features | Benefits | |
|---|---|---|
| Centralized dash board accessible from any internet connected computer | Manage all software components and data points (customers, products, orders, shipping rates, wine-club, email campaigns, etc.) anytime, anywhere with no limitations on platform (PC or Mac) resulting in unprecedented flexibility, control and efficiency. | |
| Review, manage, and create customer accounts and related orders regardless of source (web, POS, back office etc.) | All customer and order data can be queried and analyzed in one central place without multiple programs. | |
| Create, modify and delete single set of products used in Online Store, Wine Club, and POS | All product information is managed simultaneously, increasing efficiency and ensuring consistency. | |
| Access & edit shipping rates, tax rates, and discounts | Ensures changes and updates occur in real-time across all channels. | |
| Review & manage orders generated by Online Store, Wine Club, and POS | Sales from all channels can be easily managed (edited, captured, fulfilled etc.) from any computer with internet access. | |
| Access marketing communication tools (Blog and Events Managers and CMS) | One simple-to-use platform, learn one system, not three. All communication connects directly back to customer and order database for preferences. | |
| Access Campaign Manager | Drive email campaigns directly from the Control Panel accessing up-to-date customer data to improve targeting - no need to use another vendor or export/import names and data between different systems. | |
| Access Tasting Room modules, POS and Reservations | Increase efficiency and productivity with the ability to access and use tasting room components from any internet connected computer on or offsite. Back office team can provide support by ringing orders or booking reservations shifting workflow as needed during peak demand times. |